Updates
Our weekly reports on AI transformation progress
AI In Customer Service—the Future
We showed you what it was like when we implemented our AI customer service agent and how the customer support team changed. Now it's time to speculate about what the future may bring.
AI in Customer Service—the “Before”
Our journey to AI-first support began back in June 2023, and this is the first in a three-part series where we'll share our transformation story. As one of the very first teams to test Tidio's own AI agent, Lyro, live on our homepage, we were eager and maybe a little nervous, but definitely excited to see what it could do! 🚀
